Terms and Conditions of Use

Last update: 01/08/2025

Welcome to Orionit, a brand dedicated to IT consulting specializing in cloud services, virtualization (Citrix and VMware), technology architecture, and cybersecurity.

Please read these Terms and Conditions carefully before using this website. By accessing or using our services, you agree to be legally bound by these terms.

1. Purpose

The purpose of this website is to provide information and enable the contracting of technology consulting services, remote support, technical advice, and access to a private customer area.

2. Access to the Site and Services

• Access to public information on the site is free of charge.
• Some services require prior registration and access to a customer account.
• We reserve the right to modify, limit, or cancel access to the site without prior notice.

3. Registration and Customer Area

• To access the private area, you will need to register with your email address, password, and identity verification.
• You can access your invoices, payments, support tickets, and technical documents from the customer panel.
• The customer is responsible for maintaining the confidentiality of their access credentials.

4. Payments and Billing

• Payments are processed securely through the Stripe gateway.
• Services can be contracted per session or through specific plans detailed on the website.
• Once payment has been made, an invoice will be generated automatically.
• Returns are not accepted, except in the case of a technical error attributable to us.

5. Support and Consulting

• Our services are provided remotely and require prior coordination.
• Any technical intervention will be carried out with the express authorization of the customer.
• We are not responsible for damages resulting from previous configurations mismanaged by third parties.

6. Communications

• The customer agrees to receive communications related to the service by email.
• We do not send advertising without prior consent.

7. Intellectual Property

• All content on the site (text, logos, videos, documents) is the property of Orionit or its suppliers and is protected by intellectual property laws.
• Total or partial reproduction is not permitted without written authorization.

8. Liability

• We do not guarantee that access to the site will be free of interruptions or technical errors.
• We are not liable for any direct or indirect damages arising from the use of the site or the services contracted.

9. Modifications

We reserve the right to update these terms at any time. The updated version will be published at this same link.

10. Applicable Legislation

These terms are governed by the laws of Spain and any dispute will be resolved before the competent courts of that country.